Layroom sells no paid plans today. The free tier costs nothing, so there is no charge to refund.
Last updated 28 September 2026
Where things stand
Pro and Studio are not on sale yet. Nobody can be charged for Layroom today, and we hold no card or bank details. The free tier costs nothing.
When paid plans launch
Before the first paid plan goes on sale, this page will set out the refund window, how to ask for a refund, and which payment processor handles the money and in what role. We'll email account holders at least 14 days before those terms take effect.
Statutory rights
Nothing on this page removes consumer rights you have under Italian law or EU consumer law, including the 14-day right of withdrawal for digital services. If your local law gives you a longer window or extra protection, the broader rule wins.
Questions
Write to [email protected]. We aim to reply within seven days.
Note: this page is the operator's plain-English description of refund policy, not a substitute for legal advice tailored to your situation.